Word vrijwilliger Doneer
Rode Kruis WhatsApp informatielijn in het Engels

Did you flee to the Netherlands from the Ukrainian crisis area? Are you looking for accommodation or do you need something else? Have you lost track of relatives or friends? The Netherlands Red Cross knows the way. Contact us via WhatsApp. Our volunteers speak your language (Ukrainian, Russian or English) and will answer as soon as possible.

Go to refugeehelp.com for an overview of all help offered in The Netherlands.


Contact the Red Cross WhatsApp Helpline

The Red Cross is accessible to people who do not speak Dutch. Do you or someone you know need advice or extra help? Send a (voice) message to our WhatsApp Helpdesk +31 6 48 15 80 53. One of our volunteers will get in touch in the preferred language (Urainian, Russian or English).

Send your WhatsApp message now

Follow us on Telegram

The Netherlands Red Cross has specially opened a Telegram channel for the people who have fled the conflict in Ukraine. Here you can find some useful information and videos for therefugees. For example, what to do when you first arrive in the Netherlands or where to get medical help. Follow our Telegram channel for more information in English: @redcross.nl_en

Get acquainted with the Red Cross

The Netherlands Red Cross is part of the International Red Cross and Red Crescent Movement, the world’s biggest humanitarian network. We work to prevent and alleviate human suffering everywhere around the globe. We also do so in the Netherlands. In the Netherlands we provide relief in case of disasters and emergency situations. We deliver support for the care and medical sectors and provide education. We stand up for the most vulnerable people in society during crisises, by delivering food aid for instance.

In all our work we ae guided by our seven Fundamental Principles: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.