Word vrijwilliger Doneer

Did you flee to the Netherlands from the Ukrainian crisis area? Are you looking for accommodation or do you need something else? Have you lost track of relatives or friends? The Netherlands Red Cross knows the way. Contact us via WhatsApp. Our volunteers speak your language (Ukrainian, Russian or English) and will answer as soon as possible.

As a refugee from Ukraine, you are legally allowed to work in the Netherlands since last April. It is important to emphasize that you have the same labour rights as Dutch employees. Unfortunately, some employers and employment agencies may take advantage of the fact that you may not know this and try to exploit. It is therefore important for you to have all the relevant information to prevent and minimize the risks of exploitation.

On the flyer you will find information about:

  • your labour rights and the risks of exploitation,
  • advice on how to stay safe,
  • where you can go for help and advice.

The flyer is an initiative of the Red Cross, together with FairWork, the Salvation Army and the Dutch Council for Refugees. The flyer is available in three languages: English, Ukrainian and in Russian.

Go to refugeehelp.com for an overview of all help offered in The Netherlands.

Contact the Red Cross WhatsApp Helpline

The Red Cross is accessible to people who do not speak Dutch. Do you or someone you know need advice or extra help? Send a message to our WhatsApp Helpine +31 – 97010286964 (Monday – Friday, 10 AM – 6 PM). One of our volunteers will get in touch in the preferred language (Urainian, Russian or English).

Send your WhatsApp message now

Follow us on Telegram

The Netherlands Red Cross has specially opened a Telegram channel for the people who have fled the conflict in Ukraine. Here you can find some useful information and videos for therefugees. For example, what to do when you first arrive in the Netherlands or where to get medical help. Follow our Telegram channel for more information in English: @redcross.nl_en

meldingen integriteit en ongewenst gedrag rode kruis

Comments, complaints and integrity issues

Do you have a complaint, concern or comment about the Red Cross? Or do you want to report an integrity issue? Then we’d like to hear from you.

International concerns
For any comments, complaints or concerns regarding activities of the International Red Cross (ICRC), please visit the IntegrityLine online reporting platform.

Concerns regarding the Netherlands Red Cross
Do you have any suggestions for the Netherlands Red Cross? Or do you want to lodge a complaint or report an integrity issue? We are here to help.

Your complaints, suggestions and integrity issues

Get acquainted with the Netherlands Red Cross

The Netherlands Red Cross is part of the International Red Cross and Red Crescent Movement, the world’s biggest humanitarian network. We work to prevent and alleviate human suffering everywhere around the globe. We also do so in the Netherlands. In the Netherlands we provide relief in case of disasters and emergency situations. We deliver support for the care and medical sectors and provide education. We stand up for the most vulnerable people in society during crisises, by delivering food aid for instance.

In all our work we ae guided by our seven Fundamental Principles: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.